HR Cuisine — Scout Rules

Effective Date: October 10, 2026

These Scout Rules explain how the Talent Pool and Scout features work on HR Cuisine, operated by SOLA OF FLORIDA, LLC.

They apply to Candidates participating in the Talent Pool and Restaurants using Scout.

These Rules supplement the Terms of Service and should be read together with the Privacy Policy.

If these Rules conflict with the Terms of Service, the Terms of Service control, except where applicable law requires otherwise.

A. What Is Scout?

Scout allows Restaurants to discover and invite eligible Candidates who have chosen to participate in the HR Cuisine Talent Pool.

Scout is a recruiting and interview-coordination feature. It does not guarantee that a Candidate will respond, accept an invitation, attend an interview, or accept employment.

B. Talent Pool Participation Is Optional

Candidates choose whether to participate in the Talent Pool.

Participation allows eligible Restaurants to discover and contact them through Scout.

Candidates may opt out using the available account controls.

Opting out prevents new Scout invitations while the Candidate is no longer eligible for Talent Pool discovery. It does not necessarily erase previously created invitations, messages, confirmed interviews, or records retained for legitimate operational or legal purposes.

C. Candidate Privacy Before Interview Confirmation

Before a Scout Interview is confirmed, Restaurants are shown the Candidate's first name through the Scout discovery process.

The Candidate's last name, mobile phone number, email address, exact ZIP code, residential address, and photograph are not automatically disclosed through that discovery process.

Restaurants must not attempt to bypass these privacy protections through unauthorized technical methods, deceptive communications, or improper collection of personal information.

D. What Happens When an Interview Is Confirmed?

When a Scout Interview is confirmed, the Restaurant may receive the Candidate's full name through the Scout workflow.

Confirmation does not, by itself, disclose the Candidate's mobile phone number or other private contact details.

A full name disclosed through a confirmed Scout Interview may remain visible in the associated Restaurant records if the interview is later canceled.

Candidates and Restaurants may voluntarily exchange additional contact information through available messaging features. Such voluntary disclosure is separate from information HR Cuisine automatically reveals.

E. Sending a Scout Invitation

A Restaurant must have an eligible, active, unexpired Job associated with its Restaurant Account to send a Scout invitation.

The Candidate must be eligible for Talent Pool discovery when the invitation is sent.

A Scout invitation is associated with the relevant Job and Candidate.

The Restaurant may include an optional, plain-text invitation message of up to 500 characters.

Scout invitations and related communications must be used for legitimate recruiting purposes.

F. Scout Credits and Successful Sends

A Restaurant uses one Scout Credit when a Scout invitation is successfully sent.

The credit is consumed at successful sending, not when the Candidate responds or an interview is confirmed.

An unsuccessful attempt that does not result in a completed Scout send must not be treated as a successfully fulfilled invitation.

The platform's applicable transaction and eligibility controls determine whether a send is permitted and completed.

G. Scout Credit Availability and Expiration

A Restaurant Account receives three promotional Scout Credits with its first free Job Post.

Additional Scout Credits may be purchased in available packs. Prices are displayed before purchase.

Promotional Scout Credits expire 12 months after they are granted.

Purchased Scout Credits expire 12 months after purchase.

When more than one valid credit is available, HR Cuisine uses the credits with the earliest expiration first, with older credits taking priority when expiration dates are equal.

Expired credits cannot be used.

Scout Credit purchases, expiration, billing corrections, and refunds are governed by the Terms of Service.

H. Candidate Responses and Interviews

Candidates may respond to Scout invitations through the response options provided by HR Cuisine.

Candidates are not required to accept a Scout invitation or proceed to an interview.

Restaurants and Candidates may use the available messaging and interview-coordination features as permitted by the platform.

An invitation, response, or interview proposal is not itself a confirmed interview.

A confirmed interview does not guarantee attendance, an employment offer, or a hire.

I. Recontacting the Same Candidate

A Restaurant cannot send another Scout invitation for the same Candidate and the same Job within the applicable 180-day recontact window.

This restriction is intended to reduce repetitive invitations.

The restriction is enforced by HR Cuisine's Scout eligibility controls.

It does not guarantee that a Candidate will remain available or eligible for future invitations.

J. Used Credits, Non-Response, and Refunds

Once a Scout invitation has been successfully sent, its Scout Credit is consumed.

The credit is not restored merely because:

• The Candidate does not respond.
• The Candidate declines the invitation.
• The Candidate does not proceed to an interview.
• An interview is canceled or the Candidate does not attend.
• The Candidate is not hired.
• The Restaurant closes the Job, changes hiring plans, or is dissatisfied with the outcome.

Purchased Scout Credit packs are generally non-refundable once the credits have been added to the Restaurant Account, as provided in the Terms of Service.

These rules do not eliminate remedies required by applicable law.

HR Cuisine may provide an appropriate corrective remedy for a verified billing, transaction, or fulfillment error in accordance with the Terms of Service. Such a remedy may include restoration of an applicable Scout Credit where appropriate.

A disappointing recruiting outcome, by itself, is not a billing or fulfillment error.

K. Candidate Notifications

Scout invitations are delivered through HR Cuisine's in-app Candidate experience.

HR Cuisine does not currently send separate Scout invitation notifications by SMS or email.

Candidates are responsible for checking their available in-app invitations and responding if they choose to do so.

L. Appropriate Use and Privacy Protection

Restaurants and their authorized users must use Scout and Candidate information only for legitimate, lawful recruiting and hiring purposes.

The following conduct is prohibited:

• Attempting to identify or obtain a Candidate's hidden contact information through unauthorized scraping, extraction, automated collection, or circumvention of platform restrictions.
• Using Candidate information for unrelated marketing, resale, unsolicited advertising, or other non-recruiting purposes.
• Harassment, intimidation, discrimination, impersonation, fraud, or misleading recruitment.
• Sharing Candidate information with unauthorized persons or using it in violation of applicable privacy or employment laws.
• Attempting to evade Scout Credit consumption, eligibility requirements, or the 180-day recontact restriction.
• Misusing the messaging or interview features to circumvent the platform's privacy protections.
• Using information obtained through Scout to identify, trace, or contact Candidates outside HR Cuisine for the purpose of circumventing Scout Credit requirements or the platform's privacy protections.

Restaurants remain responsible for their hiring practices and for lawful handling of Candidate information.

M. Changes to Scout Rules

HR Cuisine may update these Rules to reflect changes to the Scout feature, applicable law, or operational requirements.

Updated Rules will be published with a revised effective date.

Where a change requires renewed acceptance, acknowledgment, or other notice under the Terms of Service or applicable law, HR Cuisine will provide the required mechanism.

N. Questions and Support

For questions about Scout, Scout Credits, billing corrections, or these Rules, contact:

HR Cuisine
Operated by SOLA OF FLORIDA, LLC
Email: info@hrcuisine.com

Version 2026-1